
State Farm® Insurance Agent Natalie Kelley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
summer clarke
July 28, 2025
"My prevois insurance company quit doing homeowners insurance and so I had to find a new company. I liked the location of this office and decided to give it a try. With a copy of my old policy in hand, Maria was able to get me started within that 1 visit. So far, so good!"
Gavin Fisher
July 24, 2025
"Great people to work with"
Rebecca Albin
July 18, 2025
"I have recently been transferred to Natalie's State farm office. My agent retired. I have not met them personally yet. But look forward to it. I have called a couple times now and found the people I've talked to amazing. Very informative and professional."
Denise Ross
July 15, 2025
"Shelby was amazing. She helped me save so much money on my insurance and was very patient explaining coverages. 10/10 recommend this office"
Kent Klahr
July 15, 2025
"My agent Maria is always very quick to respond and works diligently to get me great rates. Fantastic team!"
"Thank you Kent for the 5 Star Review!! We strive to make insurance easy to understand while providing the best customer service. Thank you for your business! "
shayna candelaria
July 11, 2025
"Great customer service by all the staff!"
"Thank you for your great review!! We appreciate your business and happy to help you with all your insurance needs! "
Kristopher Brown
July 8, 2025
"Have been a State Farm customer for many years and they have always done right by me. Claims are smoothly processed and friendly whenever I have had a question. Highly recommend!"
"Thank you! This means a lot to us! We appreciate your business, and are glad we’ve been able to help make the insurance and claims process smooth for you! "
V Patel
July 8, 2025
"Very happy with state farm employee and work with them about my auto policy and any other concern they are always happy to help if I have any questions thank you state farm"
"Thank you for the great review! We appreciate your loyalty over the years! "
Leanne Reynolds
July 7, 2025
"100% incompetency at this agency from top to bottom.. Highly recommend going to either Zack Scoglie @ Country Financial or Eric Thoreson @ Farmers. They both have excellent customer service, clear communication, and follow through. This agency should be your last resort."
"Hi Leanne, I know Shelby has contacted you and your husband and apologized for the delay in processing your request. This was the first one she had done and hit a few stumbling blocks. We are processing this as quickly as possible and we have asked corporate to rush this. Please accept our apologies for the delay. I am sorry for the inconvenience, we really do strive to provide the best customer service. Thank you for your grace and understanding in this situation. "
Seth Petty
July 7, 2025
"Jenn was the best A1 customer service and the best pricing look forward to continuing this partnership ⚡!"
"I’m so happy Jen was able to help you get all of your insurance set up with us. We look forward to working with you! "
Maryann Raney
July 4, 2025
"The experience of getting insurance was quick and easy. The customer service was excellent. I couldn't ask for more."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Richard Willbur
July 3, 2025
"I went in to get renters and check on auto any Maria was great. I walked out with all the coverage I wanted. Thank you all."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shelly Jostad
June 26, 2025
"Everyone is always very helpful and explain everything about coverage so I can understand easier."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
keanu christner
June 26, 2025
"i needed help with making my claims on a non-business day, ended up texting and getting a response back very quickly even on their days off!!! they’ve always answered my questions and aren’t pushy about things. i would recommend this state farm rather than other insurance companies because of the peace of mind!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Isabella Kornoff
June 25, 2025
"Amazing customer service! Quick responses, very helpful and informative 😁"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mrs. T
June 20, 2025
"This office and the people in it are fabulous and so good at what they do! I've worked with them both professionally and personally! Maria is incredibly responsive, kind and knowledgeable. Their quotes are fair and affordable! I'm hooked!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Larry Phillips
June 20, 2025
"I appreciate everything you guys do. I'll send anyone here. They've been so good to us Ive had no issues."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andy Saunders
June 18, 2025
"Very informative and kind"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kara Thompson
June 9, 2025
"I can't even begin to express my gratitude towards every single person who's helped me since I switched over to here. They are so patient with me. Im not ever switching insurance companies 😇"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kiah Wright
June 5, 2025
"I appreciate their promptness and professionalism!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Erik High
June 5, 2025
"Shelby is great, everyone in office is very helpful and considerate, A+ customer service"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ashleigh Ross
June 5, 2025
"Shelby has been amazing. She brought up that I could get better coverage through State Farm for less than I was paying for my old car insurance and she was right. She has also been very helpful and answered my questions about my bill and when I need to get my windshield replaced."
"Thank you for the wonderful review!! We appreciate your feedback and I’m glad to hear Shelby was able to help you with your insurance! We look forward to working with you!"
Maria Bosell
June 4, 2025
"This is such a personable State Farm office! Everyone there does an amazing job, they are very friendly and they are all fully licensed! They were able to help set up my auto insurance, renters insurance, life insurance, even life insurance on my kiddos, additional liability insurance to protect my butt from being sued, etc. I love having a local office as well. I would highly recommend any of the lovely ladies in the office! ❤️"
"Thank you Maria! We appreciate you and your business! "
Renee Rucker
June 4, 2025
"I have been with Natalie Kelly Insurance for quite a few years now they have been nothing but amazing honest and helpful for every question I’ve asked Recently, I had a chip in my window that started to run across my windshield as soon as I noticed I called in for questions and Shelby helped me with everything that I had to do🥰 By the end of the day, everything was taken care of , the glass company had called me for an appointment! Amazing! They have been there for me for everything I’ve ever needed 🥳"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Destiny Burnett
June 2, 2025
"Jen helped me set up my life insurance policy. She was very understanding and explained everything very clearly. I would recommend asking for her if you get a chance to!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"