State Farm® Insurance Agent Natalie Kelley

"I can't even begin to express my gratitude towards every single person who's helped me since I switched over to here. They are so patient with me. Im not ever switching insurance companies 😇"

"I appreciate their promptness and professionalism!"

"Shelby is great, everyone in office is very helpful and considerate, A+ customer service"

"Shelby has been amazing. She brought up that I could get better coverage through State Farm for less than I was paying for my old car insurance and she was right. She has also been very helpful and answered my questions about my bill and when I need to get my windshield replaced."

"This is such a personable State Farm office! Everyone there does an amazing job, they are very friendly and they are all fully licensed! They were able to help set up my auto insurance, renters insurance, life insurance, even life insurance on my kiddos, additional liability insurance to protect my butt from being sued, etc. I love having a local office as well. I would highly recommend any of the lovely ladies in the office! ❤️"

"I have been with Natalie Kelly Insurance for quite a few years now they have been nothing but amazing honest and helpful for every question I’ve asked Recently, I had a chip in my window that started to run across my windshield as soon as I noticed I called in for questions and Shelby helped me with everything that I had to do🥰 By the end of the day, everything was taken care of , the glass company had called me for an appointment! Amazing! They have been there for me for everything I’ve ever needed 🥳"

"Jen helped me set up my life insurance policy. She was very understanding and explained everything very clearly. I would recommend asking for her if you get a chance to!"

"Natalie Kelley’s office had been nothing short of amazing. I have been insured with them for several years and they always go above and beyond. Shelby is the absolute best!! She is fast, professional, and efficient. Recently, my truck was totaled by someone that ran a red light. Natalie’s office checked on me several times and were very caring, they went above and beyond. Additionally, the entire process with State Farm was seamless. From the exceptionally kind lady that took the initial call, to my claim handler, and all the people in-between, State Farm made a horrific situation bearable. I would recommend Natalie, Shelby, and this company to anyone! Five stars isn’t enough and neither is thank you, but thank you a million times!"

"My agent worked with me to give me the best prices. Very sweet. She Listened to my needs. We exchanged conversation about our kids driving experiences. Felt more like a friend that I was speaking to."

"WELL DONE! Excellent job by Maria getting the quotes quickly for the rentals and saving us at least 50% on our insurance! Natalie Kelley - State Farm has been our "go to" insurance company for several years now. Thank you!"

"Very helpful and professional!"

"Maria at Natalie Kelley’s office has gone above and beyond for me on numerous occasions regarding my policy. Maria is professional and knowledgeable and I would recommend anyone looking for great rates and customer service to get ahold of this office."

"This team of professionals will take great care of you for all your insurance needs!"

"I have been with Natalie through State Farm since I bought my first car, they’ve always gone above and beyond to ensure I am getting the best rate on quality coverage"

"Im getting my first car in a while, and for having been uninsured and a new-ish driver, Maria found me an affordable quote with life insurance bundled as well! Thank you so much for your expertise 😌"

"Maria was so helpful and friendly. Couldn’t have had a better experience. Would rate 10/10"

"I’ve been with Natalie Kelley State Farm for as long as I can remember. Highly recommend!"

"Gilaine is amazing to work with, very prompt and professional. Defiantly recommend to use for all your insurance needs."

"Shelby F. was so incredibly informative and helpful in answering all my questions about insurance, and State Farm. Even though I’m not a client yet, I know that when I’m ready to start a policy, I’ll be going straight to Shelby. Highly recommend!"

"Always quick to answer and great communication from the team here!"

"Love this office. Always professional and courteous."

"We were introduced to State Farm Ins. by a death of a family member. Shelby, our agent, guided us through the process with care, knowledge and kindness as if we were family. During this process we were hit with a huge increase from our own insurance. Needless to say, Shelby was there to help again. Yay Shelby!!! Not only did SF cover more, it lowered our premiums by half. Thank you Shelby and State Farm"

"If I could give a score less than one I would. She was the closest agent to us when we moved to the Tenmile area. During our time with her he spoke to her maybe once or twice for a second or two someone else always took care of us. Went in at one point to ask for a review of our policy told us everything was wonderful. Didn't even suggest any coverage didn't ask us anything about the property that we had but when we had the really bad snowmageddon we found out we weren't covered for things we should have been. I asked if there was insurance for those items and they said yes and I asked why we were not informed and they said you needed to ask which I did when we asked for the review also ask them to come out and do an on-site update on our insurance for the property and they wouldn't do that. I would not recommend her to anybody the only time I ever heard from her personally was when we requested from State farm to move from one agent to another she asked us to stay and I said we weren't going to and she just hung up on me what kind of agent is that. I have dealt with many insurance agents during my lifetime and she is the worst don't know how she gets the rating what she does because she certainly didn't take care of us"

"Shelby is the kindest person to work with and helped me understand my options thoroughly. 10/10 would recommend ."

"They saved me 50% over my Allstate policy"