State Farm® Insurance Agent Natalie Kelley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dondi Duncan
December 5, 2025
"My car was vandalized and I had a tow and a rental car within 30 minutes of reporting it! Awesome awesome awesome!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cary Ross
December 4, 2025
"The people at Natalie Kelley state farm have been so kind to me. I forget all the time about my bill but they always help remind me and if my coverage lapse have had no problem getting me renewed"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kaley Frank
December 1, 2025
"Very easy to work with and convenient using text to communicate"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Stephanie Nord
November 30, 2025
"Natalie Kelly for State Farm is like a lawyer with a loophole.. she helped me figure stuff out she got me insured right away with no barricades. I had been telling insurance companies I have nothing on my record and state farm was smart enough to see that through DMV. Thank you State Farm!"
"Thank you! I’m so happy Maria was able to help you! We appreciate your business and look forward to helping you with all your insurance over the years! "
Mon Jo
November 18, 2025
"Maria the office manager helped me and got me in and out with a quote and got me all set up. After it was done with in the office she texted me updates and checked in on me. I do recommend her and Statefarm. We will see how it goes as far as claims but so far so good."
"Thank you for your 5-star review! I am happy to hear Maria was able to get you set up with us! My State Farm team and I are happy to be your good neighbor! "
Christian Gruber
November 14, 2025
"Shelby has always been the one answer the phone and been delightful every time. Now I’m navigating purchasing a home and Shelby has been fantastic with all my questions. Best agents in town."
"Thank you for the amazing review!! I’m so happy Shelby has been able to help you and make the process easy. We appreciate your business! "
Phillip Fowler
November 11, 2025
"Friendly and affordable"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Margaret Lally
October 31, 2025
"Shelby went above and beyond for me in shopping for a more affordable homeowners policy. The savings were unbelievable. Unfortunately wildfire risk made it unattainable for me. Through the ups and downs Shelby was quick, efficient, professional, and very caring. She obviously likes her job and the people she encounters. She even contacted an associate to help me "shop". I was impressed with her professional and caring character. She's a gem!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
George Sheppard
October 30, 2025
"I switched to State Farm about a year ago for vehicle insurance after having a bad experience with another well-known company. I was lucky enough to contact Maria, one of the local agents in Roseburg. She has been wonderful and has always worked hard to get me the best rates. She is very knowledgeable, punctual and professional. Maria single-handedly turned the dreaded chore of finding the right car insurance into a pleasant experience. All of the staff in Natalie Kelley's office have always been helpful and easy to work with, but Maria is exceptional. I highly recommend this office."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jacob Frenette
October 10, 2025
"Great service and even saved me a ton on my auto insurance!"
"Thank you for the great review! We appreciate you! "
J J
October 10, 2025
"After purchasing a new car, my previous insurance agent quoted me a new policy that seemed very high to me. Shelby helped to review my policy as part of Natalie Kelley's team and saved me a ton on my monthly payment while keeping the good coverage I was upgrading to."
"Thank you for the great feedback. We appreciate you trusting us for all your insurance needs. "
John Rideout
October 9, 2025
"Shelby was very helpful and knowledgeable. A pleasure to work with"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andy Saunders
September 25, 2025
"Such a kind group,,,I don't dread talking to my insurance company,,,I actually enjoy our conversations,,,thank you"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joren
September 12, 2025
"Unwanted marketing calls from this insurance agent"
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. I do not show your name in our system, if you want to give us a call at 541-679-9740 I will make sure we remove you from our system. So sorry for the inconvenience. "
Arthur Long
September 10, 2025
"Help me get the app set app and everything going cause.I just bought a new vehicle and I got it insured right away.So I'd very much appreciate it.Thank you"
"Thank you for the great review! One of our representatives will reach out to assist you or you can call us at 541-679-9740. Thank you! "
Steven Wisecarver
September 9, 2025
"I have no complaints they are always available to help anytime n Maria and the staff are very professional ... Highly recommend them at Natalie Kelly's State Farm."
"Thank you for the wonderful review! We appreciate your kind words and your business! "
Michael Rondeau
September 8, 2025
"Great service. Easy and convenient."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rhonda Richardson
September 2, 2025
"Maria was on it! I changed to this insurance and saved alot of money and time. Thanks Maria!"
"Thank you for the 5 Star review! I’m so happy we were able to help you with your insurance and save you money!! Thank you! "
bruce manchester
August 13, 2025
"We were in need of an upgrade to our insurance, we perused the "Web" for a new agent. Natalie Kelley State Farm, has been in business for more than 10 years, and it was a great choice for us. Maria Carton, was the representative in the office that helped us. We optimized all our insurance needs for home and auto. Great service, helped us realize significant savings, on all our policies. Highly recommend this agency for all your insurance needs"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Josh/ Walker
August 8, 2025
"Very accommodating.. Shelby was super nice and helpful"
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Kevin Eckerman
August 7, 2025
"We switched to State Farm and Natalie's office a few years ago. We work with Maria on our auto, home and business insurance. Maria is always on top of things and wonderful to work with. I highly recommend the whole team at Natalie's office."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Darcy Campbell
July 31, 2025
"To me, it's not about the company. It's about how I am treated. Natalie is the reason I use State Farm! She has been ontop of everything that has needed addressed. She cares and that makes all the difference to me. I recommend her to anyone that needs insurance assistance."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Annie Richter
July 29, 2025
"I just switched to State Farm because Liberty Mutual raised my cost $500 this last policy renewal with no accidents or claims in 25 yrs. So I went on Insurify.com and rec’d quotes from a few companies. This particular one was not pushy and very professional and very pleasant. By the way they saved me about $800 a yr. for the same coverage and better deductibles! Thank you cuz now I can relax knowing I’m not being taken advantage of!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Al Jenkins
July 29, 2025
"Nice folks"
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
summer clarke
July 29, 2025
"My previous insurance company quit doing homeowners insurance and so I had to find a new company. I liked the location of this office and decided to give it a try. With a copy of my old policy in hand, Maria was able to get me started within that 1 visit. So far, so good!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"